Services
Below are some of the typical services I offer but everyone is different. If you have a specific need just get in contact and we can figure out how and or if I can help you.
Fractional Consultancy - Squeeze more value from Shopify
So you are up and running on Shopify but you can't seem make the time to squeeze all of the value it has to offer. Sound familar?
Unlock the full potential of your team with Shopify, benefiting warehouse staff, customer service, product management, eCommerce Managers, marketing, and retail staff.
I can act as a part-time fractional consultant to help each member of your team and deliver on projects that you just cannot get to.
Client Feedback
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"Peter was a fantastic asset to my business when he managed our Shopify Plus account. His regular calls were really useful and he showed a keen awareness of what our business actually required rather than just singing from the Shopify hymn sheet.
With this insight he was able to help us drill down into needle moving projects. I definitely would recommend Peter for his business acumen, trust and care."
Daniel King
Owner - Urban Industry -
"Peter was a dream to work with. He was our customer success manager at Shopify. No matter what problems we encountered he knew the precise app, process, or person to put us in touch with.
Always made us aware of new and interesting opportunities, made some spot on recommendations for missed conversion opportunities across our websites, and was always available for calls whether in the US or Canada. If you're lucky enough to have the opportunity to work with Peter, I can't recommend him enough."
Nick Sarafa
CTO - Your Super
Replatforming to Shopify - Consultancy
Having experience in eCommerce on the agency, technology (Shopify), and retailer side allows for a deep understanding of crucial aspects for a successful migration.
I have been part of large project teams implemented in only 7 days. While this isn't the typical timeframe, it highlights Shopify's ease of use.
I can act as both a consultant and assist in implementation, saving you time, money, and the hassle of managing this project on your own.
eCommerce Roadmapping
eCommerce roadmapping aligns business goals and objectives with short, medium, and long-term roadmap phases. Auditing different business areas and eCommerce channels, in partnership with key stakeholders, assists in defining and prioritizing phases for delivery.
We usually begin a roadmapping project with discovery workshops and an audit to compile items for the roadmap. Then, we'll partner with your team to set priorities considering time, complexity, cost, and impact.
Tech Stack Audit
Feel like you've invested time building the business and technology, but not getting the most out of them?
Our CX audits suit ambitious eCommerce brands aiming for a top-notch site experience with expert, tailored guidance to meet unique business goals.
We start each CX audit with an open discovery session with the client to understand key pain points, goals, and processes. Think Customer Service, Fulfilment and Analytics technologies that you have but are not getting the most from.